Effective Date: October 11, 2025
Last Updated: October 11, 2025
1. Introduction
Welcome to Trinity Wellness Center of Kentucky (“Trinity Wellness Center of KY,” “we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and in compliance with applicable data protection laws — including the General Data Protection Regulation (GDPR) (EU) 2016/679 and relevant U.S. privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.trinitywellnesscenterky.com) or engage with our services, including therapy, wellness coaching, nutrition and weight management programs, and related wellness products (collectively, the “Services”).
2. Data Controller and Contact Information
Data Controller: Trinity Wellness Center of Kentucky
Email: mindpath@trinitywellnesscenterky.com
Address: Available upon request
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at the email address above.
3. What Personal Data We Collect
We collect personal data only as necessary to provide our Services effectively and lawfully. The data we collect may include:
A. Information You Provide Directly
- Contact Information: Name, email address, and phone number.
- Account or Booking Details: Information provided when scheduling appointments or signing up for services.
- Health & Wellness Information: Information you choose to share regarding your mental health, nutrition, or wellness goals.
- Payment Information: Billing address and payment details (processed securely by third-party payment processors).
- Communications: Emails, messages, or other communications with our team.
B. Information Collected Automatically
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the site, and referring URLs.
- Cookies & Tracking Technologies: We use cookies and similar tools to enhance your browsing experience, remember preferences, and analyze website performance.
4. How We Use Your Information
We use your personal data for the following lawful purposes:
- To provide and manage our Services, including therapy, wellness coaching, and nutrition programs.
- To communicate with you, including responding to inquiries, appointment reminders, and service updates.
- To process payments and maintain accurate billing records.
- To improve our website and Services, ensuring a better user experience.
- To send marketing communications, where legally permissible and with your consent (you may unsubscribe at any time).
- To comply with legal obligations or respond to lawful requests by public authorities.
5. Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal data on the following lawful bases:
- Consent: When you have given explicit permission (e.g., for marketing emails).
- Contract: When data processing is necessary to perform a contract or provide services you’ve requested.
- Legal Obligation: When required by law or regulation.
- Legitimate Interests: When processing is necessary for our legitimate business interests (such as improving services and preventing fraud) and does not override your rights.
6. Data Sharing and Disclosure
We will never sell your personal data. We may share limited data with trusted third parties, including:
- Service Providers: Such as website hosting, email communication, and payment processors.
- Professional Partners: Licensed therapists, coaches, and nutritionists within our organization.
- Legal and Regulatory Authorities: If required by law or to protect our legal rights.
All third parties are required to maintain the confidentiality and security of your data and use it only in accordance with our instructions.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- For active clients: As long as you maintain an ongoing relationship with us.
- For former clients: As long as required by professional and legal standards for health and financial recordkeeping.
- For marketing data: Until you withdraw consent or request deletion.
After the applicable retention period, your data will be securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
These measures include secure servers, encrypted transmissions (HTTPS), limited access controls, and professional data-handling procedures for sensitive health-related information.
9. International Data Transfers
If we transfer your data outside of the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms approved by the European Commission.
10. Your Rights Under GDPR
If you are located in the European Union or United Kingdom, you have the following rights regarding your personal data:
- Right of Access – Request access to your personal data.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data under certain conditions.
- Right to Restrict Processing – Request limitation of data use.
- Right to Data Portability – Receive a copy of your data in a structured format.
- Right to Object – Object to certain processing activities (e.g., marketing).
- Right to Withdraw Consent – Withdraw consent at any time, without affecting prior lawful processing.
To exercise any of these rights, please contact us at mindpath@trinitywellnesscenterky.com.
11. Cookies and Tracking
We use cookies to:
- Enable website functionality and security
- Improve performance and user experience
- Analyze visitor interactions and traffic
You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy (if applicable).
12. Children’s Privacy
Our Services are intended for individuals 18 years and older. We do not knowingly collect personal data from minors without parental or guardian consent. If you believe a minor has provided us with personal data, please contact us immediately for deletion.
13. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with the revised “Last Updated” date.
15. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our data handling practices, please contact us at:
Trinity Wellness Center of Kentucky
Email: mindpath@trinitywellnesscenterky.com
Address: Available upon request